2011 Toyota PriusCRM Mitchell1 2023-05-06T22:01:36+00:00
- Courtesy inspection
- Customer stated the oil warning light was coming on and there is oil dripping under the car. Technician put vehicle in the air and found a lot of oil dripping. removed the under belly cover below the engine and found the oil drain plug laying in the cover and not in the oil pan. Technician stated the pan threads are damaged, and there is metal present in the oil coming out of the pan. Technician installed the drain plug and filled the engine with 4.5Qts of oil. The engine is making noise and the technician believes the engine is damaged. Provided customer with pictures the pan, plug, and current mileage to take to the shop that recently changed the oil.
Derek P. gave our service a 5 star review on 5/4/2023